In the modern workplace, how you communicate and conduct yourself professionally can significantly impact your career progression and your organization's image. This program is designed to sharpen verbal, written, and non-verbal communication skills while embedding the principles of business etiquette that define professional behavior in the corporate world.
Participants will learn how to communicate with clarity, respect, and confidence, and how to present themselves appropriately across various professional settings. Whether you're sending an email, participating in a meeting, or representing your executive, this course ensures you do so with impact and integrity.
Module 1: Fundamentals of Business Communication
Module 2: Writing with Professionalism and Impact
Module 3: Verbal & Presentation Skills
Module 4: Workplace Etiquette and Professional Conduct
Module 5: Grooming, Dress Code & Personal Branding
Module 6: Cross-Cultural and Global Etiquette
In-class role-plays and simulations
Business writing assignments and peer reviews
Group presentation on etiquette case studies
Final assessment: Written communication and professional behavior evaluation
Certification: Certificate of Proficiency in Business Communication & Corporate Etiquette issued by CED upon successful completion.
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